Admin console

FOUNDERS ONLY

The other side of agency sign-up & listing. Moderate listings, vet agencies, settle disputes — and jump into the docs.

🛡️

Manual moderation for now.

Founders review every listing and agency by hand. AI moderation (~$0.50 / check) and the auto-vetting criteria below come later.

Listings to review 3 oldest waiting 6h
Agencies to vet 2 in the queue
Open disputes 1 refund requested
Payouts to release $2,800 2 trips, window passed

Listing moderation

From flow 05 →
Agency Tour Submitted Photos Checks Action
Naranja Tours Amanecer en el Iztaccíhuatl 6h ago 12 Difficulty + altitude set ApproveReject
Volcán Trek Nevado de Toluca · laguna 3h ago 7 No "not suitable for" note ApproveReject
Sierra Libre Los Dinamos express 1h ago 4 Below 5-photo minimum ApproveReject

Approving a listing makes it live and deep-linkable. Rejecting sends it back to the agency to fix & resubmit.

Agency vetting

From flow 04 →
Agency IG followers Years Tours / mo Signal Action
Volcán Trek 12.4k 5 8 Meets every threshold ApproveReject
Sierra Libre 3.1k 2 4 Under 5k IG & < 3 yrs ApproveReject

Future auto-criteria: ≥ 5k IG followers · ≥ 3 years operating · ≥ 3 tours / month. Today every call is a manual founder decision.

Disputes · refunds · payouts

Booking Tour Issue Amount Action
LMO-4821 La Malinche Guide no-show — customer refund $1,400 RefundHold payout
LMO-4790 Iztaccíhuatl Trip ran clean — window passed $1,200 Release payout
LMO-4772 Ajusco: Pico del Águila Trip ran clean — window passed $1,600 Release payout

Money routes through the central LMO account. Payouts release ~1–2h after the trip if no complaint; refunds and bad-actor removals are handled here.

Documentation

Product, brand, UX and build docs live in one founders-only hub — the single source of truth. Every doc page breadcrumbs back here to the admin console.

Open documentation →